Tuesday, September 4, 2012

Motivation

It is easy for sales and marketing professionals to get into a funk when sales are not coming in.  Cancelled appointments, credit declines, cancelled orders, low-ball pricing from the competition, and hour after hour of traffic & travel headaches are just a few of the many things that distract us from being successful.  For those who get into that funk, it is easy to use the dreaded 'S' word (i.e. this "sucks").  Being able to persevere while maintaining a positive attitude are critical to breaking through the wall and finding success.  I found this video footage to be particularly inspiring to me.  Perhaps it will inspire you as well.  http://youtu.be/ozztKbU3Btk

Wednesday, December 7, 2011

6 Steps to a More Marketable LinkedIn Profile

Somewhere along the line you started treating it more like a resume. It's time to fix that.
Make yourself more marketable on LinkedIn
Flickr/Coletivo Mambembe
 
Overall, LinkedIn is the best social media platform for entrepreneurs, business owners, and professionals. Unfortunately, your LinkedIn profile may not be helping you to create those connections.
So let’s tune yours up with six simple steps:
Step 1. Revisit your goals. At its most basic level LinkedIn is about marketing: marketing your company or marketing yourself. But that focus probably got lost as you worked through the mechanics of completing your profile, and what started as a marketing effort turned into a resume completion task. Who you are isn’t as important as what you hope to accomplish, so think about your goals and convert your goals into keywords, because keywords are how people find you on LinkedIn.
But don’t just whip out the Google AdWords Keyword Tool and identify popular keywords. It’s useful but everyone uses it—and that means, for example, that every Web designer has shoehorned six- and seven-digit searches-per-month keywords like “build a website,” “website templates,” “designing a website,” and “webmaster” into their profile. It’s hard to stand out when you’re one of millions.
Go a step further and think about words that have meaning in your industry. Some are process-related; others are terms only used in your field; others might be names of equipment, products, software, or companies.
Use a keyword tool to find general terms that could attract a broader audience, and then dig deeper to target your niche by identifying keywords industry insiders might search for.
Then sense-check your keywords against your goals. If you’re a Web designer but you don’t provide training, the 7 million monthly Google searches for  “how to Web design” don't matter.
Step 2. Layer in your keywords. The headline is a key factor in search results, so pick your most important keyword and make sure it appears in your headline. “Most important” doesn’t mean most searched, though; if you provide services to a highly targeted market the keyword in your headline should reflect that niche. Then work through the rest of your profile and replace some of the vague descriptions of skills, experience, and educational background with keywords. Your profile isn’t a term paper so don’t worry about a little repetition. A LinkedIn search scans for keywords, and once on the page, so do people.
Step 3. Strip out the clutter. If you’re the average person you changed jobs six or eight times before you reached age 30. That experience is only relevant when it relates to your current goals. Sift through your profile and weed out or streamline everything that doesn’t support your business or professional goals. If you’re currently a Web designer but were an accountant in a previous life, a comprehensive listing of your accounting background is distracting. Keep previous jobs in your work history, but limit each to job title, company, and a brief description of duties.
Step 4. Reintroduce your personality. Focusing on keywords and eliminating clutter is important, but in the process your individuality probably got lost. Now you can put it back and add a little enthusiasm and flair. Describing yourself as, “A process improvement consultant with a Six Sigma black belt,” is specific and targeted but also says nothing about you as a person—and doesn’t make me think, “Hey, she would be great to work with.”
Share why you love what you do in your profile. Share what you hope to accomplish. Describe companies you worked for or projects you completed. Share your best or worst experience. Keep your keywords in place, leave out what doesn’t support your goals, and then be yourself.
Keywords are important but are primarily just a way to help potential clients find you. No one hires keywords; they hire people.
Step 5. Take a hard look at your profile photo. Say someone follows you on Twitter. What’s the first thing you do? Check out their photo.
A photo is a little like a logo: On its own an awesome photo won’t win business, but a bad photo can definitely lose business.
Take a look at your current photo. Does it reflect who you are as a professional or does it reflect a hobby or outside interest? Does it look like a real estate agent’s headshot? A good photo flatters but doesn’t mislead. Eventually you’ll meet some of your customers in person and the inevitable disconnect between Photoshop and life will be jarring.
The goal is for your photo to reflect how you will look when you meet a customer, not how you looked at that killer party in Key West four years ago. The best profile photo isn’t necessarily your favorite photo. The best photo strikes a balance between professionalism and approachability, making you look good but also real.
Step 6. Get recommendations. Most of us can’t resist reading testimonials, even when we know those testimonials were probably solicited. Recommendations add color and depth to a LinkedIn profile, fleshing it out while avoiding any, “Oh jeez will this guy ever shut up about himself?” reactions. So ask for recommendations, and offer to provide recommendations before you’re asked.
The best way to build great connections is to always be the one who gives first.

Tuesday, November 1, 2011

A Guide to Generating Leads on LinkedIn

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To me, LinkedIn has always seemed like more of a place to hunt for a new gig than anything else. And since I haven't been in the job market for a while, I've paid it little mind.
Plus, I've always thought LinkedIn was kind of ... well, boring. If Facebook is a rave at a hip downtown hot spot, LinkedIn is a stuffy reception with piped-in music at one of those soulless function facilities conveniently located at the end of an exit ramp.
Does that sound harsh? For sure. But now I've realized that I couldn't have been more wrong.
While the early adopters flock to Google+ and our kids and moms become power-users on Facebook, LinkedIn is where business gets done. Execs from all Fortune 500 companies are there, and 59 percent of those active on social networking sites say LinkedIn is their platform of choice over Facebook or Twitter, up from 41 percent who called LinkedIn their most important social account a year earlier, according to a June report by Performics and ROI Research.

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LinkedIn, it turns out, is a happening place. As of this spring, it has more than 100 million members in more than 200 countries, on all seven continents. In June--following a splashy and successful May initial public offering--LinkedIn counted 33.9 million unique visitors, up 63 percent from a year earlier, according to internet analytics firm comScore. That traffic meant it eclipsed Myspace as the second most popular social network on the web (after Facebook). (Of course, suggesting that LinkedIn eclipsed Myspace is a little like noting that the Rolling Stones are more popular than The Wiggles. The former remains relevant and continues to increase its audience, whereas the latter has limited and specific appeal--albeit to a passionate and loyal following.)
All of this adds up to making LinkedIn the dark horse in social networking. Or, as my friend Greg Straface calls it (he handles business development at Boston advertising and marketing agency PJA), the "unsung hero" of the social platforms.

It turns out--as I suspected--there's an awful lot of job searching going on at LinkedIn. But there's much more going on over there, too. Market-research firm Lab42 finds that top-level executives and entry-level workers use LinkedIn differently: Younger members use the site mostly to post résumés and network for jobs, while more experienced professionals use it to demonstrate thought leadership and expertise, promote their businesses, conduct market research and--perhaps most important--win new business.
So how might companies use it to win new business, specifically?
  • Target searches for keywords you've identified as central to your business. For PJA, Straface targets "VP of marketing," specific ZIP codes and company names to identify key contacts to call, e-mail, InMail (send a message via LinkedIn's internal messaging system) or forward a hard copy of his agency's portfolio.
  • Track who is looking at your profile and your staff's profiles. Straface then researches those companies in more depth, identifying their marketing directors and sending out the agency portfolio by FedEx to land on their desks the next day (and again following up with a phone call, e-mail or InMail).
  • Research, or as Straface calls it, do "reconnaissance" work. Watching (via Google Analytics) which domain names visit the PJA site on any given day gives him a clue about which companies might be in the market for a new agency. Back at LinkedIn, he can research the top decision makers to proactively approach--again, via a call, InMail or portfolio outreach.
  • Set up a company page. Setting up your business as a "company" on LinkedIn isn't going to generate a bunch of leads, but it does give you an opportunity to have a presence on LinkedIn beyond a personal profile to ratchet up your company's charisma. I like the way you can embed banner images and videos in your company page, as well as feed your blog posts and tweets. You can also feature your products on your page and seek recommendations for them. That's a kind of social proof that only enhances your credibility.
  • Discern patterns. Notice who's connected in your industry. In the marketing agency world, for example, there are several key consultants often tapped to help companies with an agency search. Noting that one of those consultants is suddenly connected to several execs at a single company may indicate that the company is poised to begin an agency search. "Which suggests to me that I might want to get my brand in front of them both," Straface says.
  • Participate in LinkedIn groups catering to your target market in order to engage in conversations with the right people. Seek out groups with lots of activity rather than simply lots of members. (You'll have to join them to get a sense of the activity.) For Straface, those groups target CMOs and business-to-business marketers. He monitors each group's discussion posts and responds thoughtfully with content rather than a pitch. The goal is to engage rather than sell outright.
Does all of this work? Yes, although it takes some focused effort. Straface says he spends anywhere from one and a half to two hours per day on the platform. But to him, it's worth the effort. PJA has won actual business via LinkedIn: inquiries, agency pitches and at least two new accounts worth between $300,000 and $400,000. Mining LinkedIn in this way, he says, "is only the tip of the iceberg."
Of course, be aware that your competitors are also able to apply these same tips and tricks; they are privy to the same social insights that could be giving them inside information about you. Your competition can also notice who you are connecting to, which could tip them off about new business in the offing. That's one of a few downsides of social media transparency. But that's a column for another day.
This article was originally published in the October 2011 print edition of Entrepreneur with the headline: The Link to Better Leads.

Friday, October 14, 2011

Tips for Launching a Successful Networking Event

There's more to social networking than just chatting online. Sometimes, you'll want to actively promote your great work live—all while courting new clients and making useful new contacts!
Andy Lopata provides tips for launching a successful social business event without breaking the bank or encountering unpleasant surprises along the way. Get all the details in his article at The Huffington Post UK.
Here are a few highlights:
Expectations. Be clear about your relevance to attendees and what you hope to achieve. Make these goals the foundation for choosing who you invite.
Timing. Pick a convenient date for attendees. Ensure it fits with the organizers, venue and speakers. Time of day is crucial as well. Many events these days are held between 4:00 and 7:00 pm so people can leave work a bit early and not lose too much family time.
Venue. People judge venue quality. If speakers are giving presentations, don't hold a bar meetup. Consider disabled access and whether bathrooms are kept clean. And sample the catering before you commit.
Cost. Can sponsors provide food or other amenities? Are you charging for attendance? Choose a price that doesn't exceed the true value of your offering. Round numbers help for those paying in cash on the day of the event. Make receipts available; attendees need these for accounting purposes. Consider services like Paypal for advanced payment.
Promotions. Send targeted invitations via niche networks where the people you seek congregate: LinkedIn groups, or niche-group sites like MallowStreet, which gathers people in the pensions industry. A relevant, peppy video can help spread the word for you.
Once attendees are registered, don't drop the ball! Remind them of what they can learn and who they may meet. Sites like Eventbrite help you share guest lists in advance.
The Po!nt: Social networking means grabbing face-time, too. Be as rigorous about planning an event as you would a social strategy.
Looking for great social media marketing data? MarketingProfs reviewed hundreds of research sources to create our most recent Social Media Marketing Factbook (May 2010). With 140 pages and 102 charts, it is full of relevant social media marketing stats and trends. The Social Media Marketing Factbook is Part 5 of the complete Digital Marketing Factbook (our 296-page full report).

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Steve Jobs and the Seven Rules of Success | Entrepreneur.com

Steve Jobs and the Seven Rules of Success | Entrepreneur.com

Steve Jobs and the Seven Rules of Success

Steve Jobs and the Seven Rules of SuccessSteve Jobs' impact on your life cannot be underestimated. His innovations have likely touched nearly every aspect -- computers, movies, music and mobile. As a communications coach, I learned from Jobs that a presentation can, indeed, inspire. For entrepreneurs, Jobs' greatest legacy is the set of principles that drove his success.

Over the years, I've become a student of sorts of Jobs' career and life. Here's my take on the rules and values underpinning his success. Any of us can adopt them to unleash our "inner Steve Jobs."

1. Do what you love. Jobs once said, "People with passion can change the world for the better." Asked about the advice he would offer would-be entrepreneurs, he said, "I'd get a job as a busboy or something until I figured out what I was really passionate about." That's how much it meant to him. Passion is everything.

2. Put a dent in the universe. Jobs believed in the power of vision. He once asked then-Pepsi President, John Sculley, "Do you want to spend your life selling sugar water or do you want to change the world?" Don't lose sight of the big vision.

Related: Why Entrepreneurs Love Steve Jobs

3. Make connections. Jobs once said creativity is connecting things. He meant that people with a broad set of life experiences can often see things that others miss. He took calligraphy classes that didn't have any practical use in his life -- until he built the Macintosh. Jobs traveled to India and Asia. He studied design and hospitality. Don't live in a bubble. Connect ideas from different fields.

4. Say no to 1,000 things. Jobs was as proud of what Apple chose not to do as he was of what Apple did. When he returned in Apple in 1997, he took a company with 350 products and reduced them to 10 products in a two-year period. Why? So he could put the "A-Team" on each product. What are you saying "no" to?

5. Create insanely different experiences. Jobs also sought innovation in the customer-service experience. When he first came up with the concept for the Apple Stores, he said they would be different because instead of just moving boxes, the stores would enrich lives. Everything about the experience you have when you walk into an Apple store is intended to enrich your life and to create an emotional connection between you and the Apple brand. What are you doing to enrich the lives of your customers?

Related: 10 Things to Thank Steve Jobs For

6. Master the message. You can have the greatest idea in the world, but if you can't communicate your ideas, it doesn't matter. Jobs was the world's greatest corporate storyteller. Instead of simply delivering a presentation like most people do, he informed, he educated, he inspired and he entertained, all in one presentation.

7. Sell dreams, not products. Jobs captured our imagination because he really understood his customer. He knew that tablets would not capture our imaginations if they were too complicated. The result? One button on the front of an iPad. It's so simple, a 2-year-old can use it. Your customers don't care about your product. They care about themselves, their hopes, their ambitions. Jobs taught us that if you help your customers reach their dreams, you'll win them over.

There's one story that I think sums up Jobs' career at Apple. An executive who had the job of reinventing the Disney Store once called up Jobs and asked for advice. His counsel? Dream bigger. I think that's the best advice he could leave us with. See genius in your craziness, believe in yourself, believe in your vision, and be constantly prepared to defend those ideas.

Related: Remembering Apple's Steve Jobs

Did you find this story helpful? YesNo

Carmine Gallo is a communications coach, a popular keynote speaker and author of several books including The Presentation Secrets of Steve Jobs and The Innovation Secrets of Steve Jobs. His latest is The Power of Foursquare (McGraw-Hill, 2011).

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